Privacy Policy

Last Updated: May 1, 2017

This Privacy Policy explains how information about you is collected, used and disclosed by Castle La Crosse Bed and Breakfast (“Castle La Crosse”). This Privacy Policy applies to information we collect when you use the websites, mobile sites, mobile applications and other online services that link to this Privacy Policy (collectively, the “Sites”).

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). We encourage you to review the Privacy Policy whenever you access the Sites to stay informed about our information practices and the ways you can help protect your privacy.

Collection of Information
Information You Provide to Us
We collect information you provide directly to us. For example, we collect information when you fill out a form, send us an email, sign up to receive email or text message updates, request information, create an account, participate in a contest or promotion, make a purchase, communicate with us via third party social media sites, or otherwise communicate with us. The types of information we collect may include your name, email address, social media handles, user names, postal address, phone number, mobile number, credit card information, location, and other contact or identifying information you choose to provide.

Information We Collect Automatically When You Use the Sites
When you access or use our Sites, we automatically collect information about you, including:

Log Information: We log information about your use of the Sites, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Sites.

Device Information: We may collect information about the computer or mobile device you use to access our Sites, including the hardware model, operating system and version, device identifiers and mobile network information.

Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, and this may include sending cookies to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory that helps us to improve our Sites and your experience, see which areas and features of our Sites are popular and count visits. We may also collect information using web beacons (also known as “tracking pixels” or “clear GIFs”). Web beacons are electronic images that may be used in our Sites or emails and help deliver cookies, count visits, understand usage and determine whether an email has been opened and acted upon. For more information about cookies, and how to disable them, please see “Your Choices” below.

Information We Collect From Other Sources
We may also obtain information from other sources and combine that with information we collect through our Sites. For example if you create or log into your account through a social media site, we will have access to certain information from that site, such as your name, account information and friends lists, in accordance with the authorization procedures determined by such social media site. We may also use such information for list matching purposes.

Use of Information
We may use information about you for various purposes, including to:

Provide, maintain and improve our Sites and send you confirmations, receipts, technical notices, updates, security alerts and support and administrative messages;
Provide and deliver the information or products you request, process transactions, and send you related information, including confirmations and invoices;
Respond to your emails, submissions, comments, questions and requests, provide customer service, request feedback, and otherwise contact you about your use of the Sites;
Send you newsletters and otherwise provide you with information or services you request or that we think will be of interest to you, such as sending you information to keep you informed about various events, resources, promotions, contests, products and services;
By accessing or using the Sites or otherwise providing information to us, you consent to the processing and transfer of information within the U.S.
Monitor and analyze trends, usage and activities in connection with our Sites;
Personalize and improve the Sites and provide advertisements, content or features that match user profiles or interests or that are based on the information you provide or the actions you take;
Notify and contact contest or sweepstakes entrants; and
Carry out any other purpose for which the information was collected.
By accessing or using the Sites or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S.

Sharing of Information
We may share information about you as follows or as otherwise described in this Privacy Policy:

With vendors, and other service providers who need access to such information to carry out work on our behalf;
When we believe in good faith that we are lawfully authorized or required to do so or that doing so is reasonably necessary or appropriate to comply with the law or legal processes or respond to lawful requests, claims or legal authorities;
If we believe your actions are inconsistent with the spirit or language of our user agreements or policies, or to protect the rights, property and safety of HFA, its employees, volunteers, constituents or others;
With your consent or at your direction, including if we notify you through our Sites that the information you provide will be shared in a particular manner and you provide such information.
Social Sharing Features
The Sites may offer social sharing features and other integrated tools (such as the Facebook “Like” button), which let you share actions you take on our Sites with other media, and vice versa. The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.

Advertising and Analytics Services Provided by Others
We may allow third parties to use cookies, web beacons, or other technologies or otherwise collect information about you in order to provide analytics and advertising services, including serving ads on the Sites or on other sites based on your visits to the Sites and other sites across the Internet and across various mobile applications. These entities may collect or receive information about your use of the Sites and other websites and mobile applications, including your IP address, browser, device information, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by Castle La Crosse and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests and better understand your online activity.

For example, we may use Remarketing with Google Analytics or other remarketing tools to advertise online. This enables third-party vendors, including Google, to show our ads on sites across the Internet. Such third-party vendors, including Google, may use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your past visits to our Sites. For information on how you can opt out of Google’s use of cookies for interest-based ads please visit Google’s Ads Settings.

Other advertising vendors we may use include, without limitation, Yahoo!, MSN, Instagram, Facebook, Twitter.

For more information about Internet-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices.

Security
Castle La Crosse takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

Your Choices
Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Removing or rejecting browser cookies does not necessarily affect third party flash cookies that may be used in connection with our Sites. To delete or disable flash cookies please visit the adobe security site for more information. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Sites.

Promotional Communications
You may opt out of receiving text messages, updates and newsletters by following the instructions in those emails or text messages. If you opt out, we may still send you other types of emails, such as those about your use of the Sites.

Contact Us
If you have any questions about this Privacy Policy, please contact us by calling us at our Customer Service Number: 1-844-726-5808 or emailing us at Info@CastleLaCrosseBnB.com.

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